Returns & Exchanges
Because our products are crafted for personal, topical use, we are unable to accept returns on opened items.
Items are considered opened if the safety seal or label has been broken or removed. Opened items are not eligible for return.
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Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. We will gladly replace the item or issue a refund. Photos may be requested to help us resolve the issue promptly.
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Unopened & Unused Items
Unopened, unused products with the safety seal intact may be returned within 14 days of delivery.
Return shipping costs are the responsibility of the customer, and original shipping charges are non-refundable. Items must be returned in original, sellable condition.
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Method & Fees
Returns must be sent back to us by mail. Customers are responsible for the cost of return shipping and providing their own return label.
Please allow up to 14 business days for your refund to be processed after we receive your returned item. Once your refund has been issued, your bank or card provider may require additional business days to post the credit to your account.
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Sensitivities & Reactions
Every body is different. If you experience a sensitivity or reaction, please reach out to us. While we are unable to accept returns on opened products, we may offer a store credit or product recommendation at our discretion.
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Final Sale Items
Sale or clearance items are final sale and are not eligible for return or refund.
If you have any questions about your order, we encourage you to contact us. We truly value our customers and are committed to serving you with care and integrity.
